Last Updated: October 15, 2024
Temelio Inc. (“Temelio,” “Company,” “we,” “us,” or “our”) provides this privacy policy (this “Privacy Policy”) to our website visitors and customers to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights. This Privacy Policy is incorporated by reference into our terms of service (the “Terms”).
This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called the “Services.”
We may revise this Privacy Policy from time to time in our sole discretion. If we do, we will let you know by appropriate means such as by posting the revised Privacy Policy on this page with a new “Last Updated” date. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. All changes will become effective when posted unless indicated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any changes, you may close your account. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
Our uses of these Technologies fall into the following general categories:
Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. These Technologies allow us to better understand how our digital Services are used and to continually improve and personalize our Services. Some of our analytics partners include Google Analytics and FullStory. For details on how these providers use your information, please see their privacy policies or opt-out pages.
We may obtain personal information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings.
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information with your consent.
We also use your personal information for other purposes as requested by you or as permitted by applicable law.
De-identified and Aggregated Information. We may use personal information to create de-identified and/or aggregated information, such as demographic information, information about the device from which you access our Services, or other analyses we create.
The categories of third parties with whom we may share your personal information are described below.
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
The Services provided by the Company may incorporate the use of third-party Generative AI Tools (as defined below). The Company ensures that all Generative AI Tools are used in compliance with applicable license terms, consents, agreements, and laws. The Company may use sensitive PII, trade secrets, or confidential information, in either raw or de-identified and anonymized form, to train its Generative AI Tools, machine learning models or improve their services to the extent permitted by applicable laws. “Generative AI Tools” means generative artificial intelligence technology or similar tools capable of automatically producing various types of content (such as source code, text, images, audio, and synthetic data) based on user-supplied prompts.
The personal information that the Company collects from you is stored in one or more databases hosted by third parties located in the United States and abroad. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
We may share personal information about you with third parties with your consent or at your discretion.
In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information. By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
Companies that meet any of the following criteria are required by the California Consumer Privacy Act of 2018 (the “CCPA”) to provide an explanation of the rights and choices that they offer California residents regarding the handling of such residents’ personal information, along with information regarding the categories of personal information we collect, use and share:
In the event that the Company meets any of the above criteria, the following rights under this Section apply to California residents using the Services:
California residents’ privacy rights:
Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you. You are entitled to exercise the rights described above free from discrimination.
How to submit a request: To request access to or deletion of personal information from our databases, send an email to us at: privacy@trytemelio.com.
Identity Verification: CCPA requires us to verify the identity of the individual submitting a request for their personal information before providing a substantive response to the request. Because we take the privacy and security of your personal information seriously, we will verify your identity by asking you to provide certain information about yourself via email. Once your identity is verified, we will work to provide you with your requested information in a timely manner.
Authorized Agents: California residents can empower an “authorized agent” to submit requests on their behalf. To protect your privacy we will require the authorized agent to have written authorization confirming that authority.
Personal information that we collect, use and share:
Information that we collect from you directly: Our Services may collect information directly from you, which identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer or device (“Personal Information”). This Personal Information may be collected directly from you on our platform or through the Services, or indirectly from you, for example by observing your actions in the Services or on our platform.
Information that we collect from covered businesses: The Services also collect such Personal Information about you indirectly from third parties that may be a covered business under the CCPA. In such event the Company is deemed an exempt third party as defined in the CCPA, that processes Personal Information on behalf of such covered business for business purposes of electronic ordering, fulfillment, and delivery of academic credentials and data. Such processing activities are governed by the contract between the Company and such covered business and the privacy policy of such covered business. This privacy notice to California residents shall not apply to Personal Information collected from covered businesses. Please see the privacy policy and notices from such covered businesses.
As described above in this Privacy Policy, we do use cookies and other tracking tools on our website to analyze website traffic and facilitate advertising.
CCPA Categories and Whether Collected:
The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.
Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in Contact Us below.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at privacy@trytemelio.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth in Contact Us below.
The Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and wish to review information collected from your child, or have that information modified or deleted, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.
Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
Governing Law. By choosing to visit or utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the State of New York and the adjudication of any disputes arising in connection with the Company or the Services will be in accordance with the Terms.
Transferring Personal Data to the United States. The Company is based in the United States. By using the Services, you acknowledge that your personal information may be processed in the United States. By accessing and using the Services and our platform, you consent that the Company may transfer, process, store, use and disclose your data and PII as described in this Privacy Policy.
The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, the Company is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstance, the Company also collects and transfers to the U.S. personal data: (i) with consent; (ii) to perform a contract with you; or (iii) to fulfill a compelling legitimate interest of Temelio in a manner that does not outweigh your rights and freedoms. Temelio endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only as is consistent with your relationship with Temelio and the practices described in this Privacy Statement. Temelio also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Temelio has received zero government requests for information.
Data Subject Rights. The European Union’s General Data Protection Regulation (“GDPR”) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
This Policy is intended to provide you with information about what personal data the Company collects about you and how it is used. If you wish to confirm that the Company is processing your personal data, or to have access to the personal data that the Company may have about you, please contact us.
You may also request information about: (i) the purpose of the processing; (ii) the categories of personal data concerned; (iii) who else outside of the Company might have received the data from the Company; (iv) what the source of the information was (if you didn’t provide it directly to the Company); and (v) how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by the Company if it is inaccurate. You may request that the Company erase that data or cease processing it, subject to certain exceptions. You may also request that the Company cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how the Company processes your personal data. When technically feasible, the Company will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, the Company will provide you with a date when the information will be provided. If for some reason access is denied, the Company will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at privacy@trytemelio.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
The Company is the controller of the personal information we process under this Privacy Policy.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us via email at privacy@trytemelio.com.
Working with you globally
from NYC
115 Broadway
New York, 10006
Working with you globally
from NYC
115 Broadway
New York, 10006